-Improved Communication between tenants/coworkers
-Training for staff and for tenants to ensure a harmonious relationship and an effective department.
-A database containing each house on the reserve with a history of maintenance, year of build, owners and/or tenants,  make and model of appliances and replacements, make and model of heating system and replacements, detailed electrical schematics, location and details of sceptics and water, wheel chair ramps, roads, improvements.
-Job descriptions and how they interface with duties for staff to comprehend their role and duties within the organization
-Develop an effective business model that will reduce cumbersome bureaucratic  reporting procedures.
-Appreciate staff capabilities and allow job skills to be developed that will allow lateral movement between departments and  in decision making.
-Try to create an acceptable match between people and jobs and allow room for training.